General FAQ's
1) Q: Where are your company located?
A: Our company is located in Xiamen City ,Fujian, of China. (zip code: 361004), near GuangDong Province of China , you can visit us from your country to Xiamen international airport! It takes around 20 minutes by car from Airport to our Head office , Around 4 hours By car From Xiamen To Fuzhou Factory.
02) Q: Are you a direct exporter & manufacturer of arts & crafts items from China ?
A: We are a direct Chinese manufacturer of arts & crafts : Homedecorations, gift, furniture with different materials such us: leather,canvas,wood,metal,gunny…. ect
We can Guarantee :low price, Good Quality, On –time delivery, best service.
03) Q: How to start our business with your company?
A: 1. Visit our Exhibitor Fair ( China Canton Fair 25th,April --- 30th,May ,& 25th,OCT --- 30TH,OCT PER YEAR )
2. kindly view our website,
choose what you like ,
Contact us ,then we quote the price for you.
if you like to order our goods.You need tell us details including item name & item no. & QTY. that would
be better for us to make quotation for you.
If there is a specific item you are looking for and we do not currently have them online, please do not hesitate to email us sally@kingdeful.com or call us and we will do our best to help you find it.
04 ) Q: Can you offer us what is delivery time estimated ?
A: Depend the quantity, but usually it need takes around40-45 days for producing upon we receive the deposit or Draft L/C
05 ) Q: Which forms of payment do you accept?
A: We accept TT, and LC at sitht
TT (wire Transfer)--- 30% deposit upon signing contract, 70% paid against faxed B/L to you
Also accept irrevocable L/C at sight
06 ) Q: How to ship the cargos from your country to our city?
A: We have some good shipping partner help you take the cargos from our country to your Inland port or Sea port or Jobsites or Warehouses!
07) Q: How do I obtain samples?
A: It will take 7 or 10days to preparing you required samples. And For samples you need to charge for the courier cost of the samples which can be ordered DHL, UPS, TNT OR Fedex ground or Fedex Expedited. The rate will be calculated based on your address and the number of samples you order. We can return this courier cost if you order above 5000 USD DOLLARS. Payment can be made by western Union or Wire Transfer(T.T)
08) Q. May I check the quality before the shipping?
A: yes ,welcome . you can come here or you ask your some friend in china to check the quality, then we ship it